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Qualifi Policies and Procedures

Qualifi is committed to transparency in our operations and services. These policies and helpful links give you further information about us and how we operate.

Website Policies

Statutory Policies in the Public Domain

Policies and Procedures for Approved Centres

The following Qualifi policies and procedures are made available to all approved centres:

  • Access to Fair Assessment Policy and Procedures
  • Appeals Policy and Procedure
  • Complaints Policy and Procedure
  • Centre Withdrawal Policy
  • Certification Policy and Procedure
  • Communication and Co-operation Policy and Procedures
  • Conflicts of Interest Policy
  • Fees and Charges Policy
  • Invoicing Policy
  • Malpractice and Maladministration Policy
  • Regulations for the Conduct of External Assessments
  • Sanctions Policy
  • Withdrawal of Qualifications and Units
  • Recognition of Prior Learning (RPL)

Pricing and Fees Structure

To access the up-to-date fees and pricing structure of all our qualifications, click here.

To access the up-to-date fees and pricing structure of HBWA qualifications, click here.

Please note that the published fees are standard.

Policies and Procedures for Registered Learners

The following policies and procedures will be made available to all registered learners:


If for any reason you do not have access to these policies, please contact us.